Supported eCommerce Platforms
Salesforce Commerce Cloud, Shopify Plus, BigCommerce, Adobe Commerce, SAP Commerce, Commercetools, VTEX, NetSuite, Sitecore, Elastic Path, Spryker, Kibo Commerce, Mirakl, Oracle Commerce, Optimizely, Wix, Zoho Commerce, OroCommerce, Sana Commerce, SellersCommerce
How It Works
Connect Your Stack
Satsuma integrates with your existing eCommerce platform — no replatforming required.
Launch Your MCP Server & App
We build and deploy your MCP Server and MCP App to make your catalog, pricing, and checkout agent-ready.
Turn On AI Mode
Your products become discoverable and transactable on your site and across every major LLM.
MCP Server + API Control Center: Your Unified Dashboard for AI Mode
Realtime reporting on your AI Applications, Add New Applications, and Manage your MCP Server
Backed by
Agentic Commerce Readiness Report
Assess whether your systems are ready for AI agents to read data and take action.
AI agents are becoming a new interface for commerce. This assessment evaluates whether your internal systems can safely support agent-driven interactions via a secure MCP Server.
Assessment Questions
- We have internal APIs that expose product, inventory, or service data in real time.
- We have internal APIs that allow actions to be taken (for example: create an order, update a cart, schedule a service).
- These APIs enforce business rules and constraints (pricing limits, substitutions, eligibility, brand rules).
- We can scope permissions so an AI agent can only perform a limited set of approved actions.
- We can reliably distinguish AI-initiated actions from human-initiated actions.
- All AI-initiated actions could be logged and audited.
- We would be comfortable exposing these capabilities to AI agents if access were mediated through a secure MCP Server.
Frequently Asked Questions
Everything you need to know about connecting your store to AI agents
What is Agentic Commerce?
Agentic Commerce is the next evolution of e-commerce where AI agents—like ChatGPT, Claude, Perplexity, and Google's Gemini—discover, recommend, and transact on behalf of consumers. Instead of browsing websites, shoppers ask AI assistants to find products, compare options, and complete purchases through natural conversation. Satsuma enables merchants to participate in this new channel by making their catalogs and checkout flows accessible to these AI agents.
What is an MCP Server and why do I need one?
MCP (Model Context Protocol) is the open standard that lets AI agents securely connect to external systems. An MCP Server acts as the bridge between your e-commerce platform and AI agents—exposing your product catalog, inventory, pricing, and checkout capabilities in a format AI can understand. Without one, AI agents can't access your store. Satsuma builds and operates your MCP Server so you don't have to.
Which e-commerce platforms does Satsuma support?
Satsuma integrates with all major enterprise commerce platforms including Salesforce Commerce Cloud, Shopify Plus, BigCommerce, Adobe Commerce (Magento), SAP Commerce, Commercetools, VTEX, NetSuite, Sitecore, Elastic Path, Spryker, Kibo Commerce, Mirakl, Oracle Commerce, and Optimizely. We connect to your existing stack—no replatforming required.
Which AI agents and channels does Satsuma connect me to?
Satsuma connects your store to ChatGPT (including the App Directory and Instant Checkout), Google's Universal Commerce Protocol (UCP), and enables you to launch a first-party AI shopping assistant on your own website or app. Support for Perplexity Shopping, Copilot Shopping, Meta AI, and Shoppable Ad Units is coming soon.
Do I lose control of my customer relationships?
No—this is a core principle of Satsuma. Unlike third-party marketplaces, Satsuma ensures you own 100% of your customer data and relationships. Your MCP Server runs on your behalf, and all transactions flow through your existing commerce infrastructure.
How long does integration take?
Most integrations are completed within 2–3 business days. Satsuma handles all technical aspects: MCP server provisioning, API configuration, catalog syncing, and security setup.
Is my data secure?
Security is foundational to Satsuma's infrastructure. We use enterprise-grade encryption, strict access controls, and follow SOC 2 compliance standards. AI agents only access the information necessary to serve customers—product details, availability, and pricing—never sensitive payment or personal data.
What is Google's Universal Commerce Protocol (UCP)?
UCP is Google's new open standard for connecting merchants to AI-powered shopping experiences across Google's ecosystem. Satsuma provides native UCP integration, so your products can be discovered and purchased through Google's AI surfaces—without building a separate integration.
What is WebMCP and how does Satsuma support it?
WebMCP (Web Model Context Protocol) is the new W3C community standard developed by Google and Microsoft that allows AI agents to interact with websites through structured, browser-native tools—replacing brittle DOM scraping with reliable tool-based protocols. Satsuma supports WebMCP out of the box.
How is this different from SEO or traditional marketplaces?
Traditional SEO optimizes for search engine rankings on web pages. Marketplaces like Amazon own your customer relationship. Agentic Commerce is a fundamentally new channel where AI agents act on behalf of consumers. Satsuma gives you direct, branded access to this channel while you retain full ownership of your data, customers, and margins.
What is an MCP App and how is it different from an MCP Server?
An MCP Server is the backend infrastructure that exposes your product catalog, inventory, pricing, and checkout capabilities to AI agents. An MCP App is the branded, consumer-facing application built on top of that server — it's what gets published to AI platforms like ChatGPT's App Directory or Google's UCP marketplace. Satsuma builds and operates both.
Can Satsuma build my MCP App for ChatGPT and other AI platforms?
Yes — Satsuma is the fastest way to build and deploy your MCP App. We connect to your existing eCommerce platform, generate your MCP Server infrastructure, and package it as a ready-to-publish MCP App for ChatGPT's App Directory, Google UCP, and other AI platforms. Most merchants go live within 2–3 business days.
How do I get started?
Request a demo or take our free AI Readiness Report to assess how prepared your commerce stack is for agentic commerce. From there, our team will walk you through integration options, timeline, and pricing tailored to your platform and business goals.